Refund policy

RETURN & REFUND POLICY — SashaClassicDesigns

11. Eligibility for Returns

 SashaClassicDesigns accepts returns on eligible items within 14 days of delivery.

To qualify, items must be:

·       Unworn and unwashed

·       Free of stains, odors, or damage

·       In original packaging with tags attached

Non‑returnable items include: Intimate apparel Custom or personalized items Digital products Clearance or final‑sale items

22. Return Process

 To initiate a return, customers must contact our support team with their order number and reason for return.

Once approved, the customer will receive return instructions. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect

3. Refunds

Refunds are issued to the original payment method once the returned 1 is inspected and approved.

Processing time: 5–10 business days after receipt. Shipping fees are non‑refundable.

4. Exchanges

Exchanges are available for the same item in a different size or color, subject to inventory availability.

5. Damaged or Incorrect Items

If an item arrives damaged or incorrect, customers must notify us within 48 hours of delivery with photos of the issue.